Privacy Policy

Last updated: July 22, 2026

This policy covers the Shanghai First 24H website, Basic and Plus, support, checkout, and delivery.

Basic is a fixed downloadable kit and does not require personal trip details. Payment takes place on Dodo, then we personally email a private download link within 24 hours. Plus is paused: there is no active form, application channel, payment link, or trip-data collection on the Plus status page.

Information This Website Uses

This website does not run a visitor-tracking or funnel-tracking script, does not create its own analytics cookie, and does not send visit events to a website function. Links may include ordinary campaign labels so we can compare public posts without identifying an individual traveler.

Cloudflare hosts the static site and may process basic technical information needed to serve pages, protect the service, and prevent abuse under its own policy. See the Cloudflare Privacy Policy.

Plus Is Not Collecting Trip Data

The Plus status page has no form and does not ask for an email, flight, hotel, route, party, budget, food, or preference details. Visiting it does not create an application, order, or capacity reservation. Do not send trip details by email while Plus is paused.

Do not send sensitive information. Email and support messages must not include passport, identity, or visa documents or numbers; booking confirmations, references, room numbers, or private itinerary accounts; card or bank details, payment credentials, PINs, passwords, or one-time codes; private payment-app pages or QR codes; eSIM activation codes or device and SIM identifiers; medical records or diagnoses; login credentials; precise location history; or unredacted private screenshots.

Checkout And Email Delivery

When Basic checkout is available, payment takes place on a Dodo Payments checkout, not on this website. Dodo receives the information needed to process the order, such as your checkout email, payment details, and transaction record. Dodo processes the payment but does not store or email the kit files. Once payment is confirmed, we use the email entered at checkout to send a private download link within 24 hours. The included preflight and arrival wizard runs on your device, makes no network request, and does not save the trip facts entered into it. There is no Plus payment link.

Dodo handles checkout, payment, tax, fraud checks, invoices, refunds, and disputes under the terms and privacy notice shown through its service. We may receive the checkout email, order number, and payment status needed to send your kit, provide support, keep order records, or handle a refund.

Support Messages

If you email us, we receive your email address and the content you choose to send. For order help, use the email used at checkout and include only the minimum information needed to identify the order and explain the issue.

Do not send any of the sensitive information prohibited in the Plus section above.

Earlier Form Records

Earlier versions of this website included an optional research survey and legacy product forms. Those records are kept only for the limited period disclosed when they were collected, or as needed for a transaction, dispute, security, or legal obligation, and are then deleted or reduced to non-identifying aggregate findings.

Retention

Static website: We do not create our own visitor profile or funnel-event record. The hosting provider may keep limited security and service logs under its own policy.
Earlier Plus records: If a record was collected through an earlier form, trip-specific working records under our control are deleted seven days after the expected arrival date. A declined or withdrawn record may be deleted earlier.
Delivery and support email: Deleted when the delivery or support request is resolved or within six months, whichever comes first. Plus trip-specific content is subject to the seven-day-after-arrival deletion rule above.
Minimal legal and accounting records: Dodo and, where applicable, we may retain the minimum order, payment, tax, refund, dispute, security, and anti-fraud records required for legal or accounting purposes after personalized trip data is deleted.
Accidental sensitive information: Removed from working records when discovered where reasonably possible.

Your Choices

You can ask for access, correction, or deletion of information we control by emailing zihaoxie1217@gmail.com. Some transaction or legal records may still need to be retained.

International Use

The product is intended for English-speaking travelers and may be accessed globally. Information may be processed in countries where Cloudflare, Dodo, and our email and payment services operate.

Contact

Privacy questions can be sent to zihaoxie1217@gmail.com.