Terms of Service

Last updated: July 22, 2026

These terms apply to the Shanghai First 24H Basic preparation kit. Plus is paused and cannot currently be applied for, ordered, or purchased.

Basic is a fixed USD 9.99 downloadable digital kit. Dodo processes the payment, then we personally email a private download link to the address used at checkout within 24 hours after successful payment. Plus applications, trip-data collection, payment, and delivery commitments are paused.

Product Scope

Basic: Self-Serve Offline Kit. Basic is a fixed English-language kit covering offline arrival preparation, payments, data, maps, airport transport, hotel handoff, checklists, rescue cards, and source notes. It does not collect or use your flight, hotel, device, payment, or preference details to create a customer-specific route.

Plus is paused. Its planned one-time price is USD 14.99. Its planned future scope is a custom airport-to-hotel plan, backup and safe-stop path, verified public hotel details, bilingual handoff cards, a first-meal option, a concise recommendation shortlist, and a dated source appendix. This description is not an offer, application invitation, capacity promise, or delivery commitment.

Plus Availability

Plus has no active form, application channel, payment link, capacity reservation, or delivery clock. Do not send trip details by email. If Plus later opens, the published offer and terms shown before application and payment will control. The planned standard lead time is at least 72 hours before arrival; any shorter lead time would require written acceptance.

What Is Not Included

No real-time customer service, ongoing trip monitoring, live concierge, rescue, accompaniment, or emergency response.
No booking, ticketing, reservation, dispatch, ride ordering, hotel negotiation, or official confirmation.
No visa, immigration, legal, medical, financial, banking, insurance, tax, or investment advice.
No customer-specific route or recommendations in Basic, and no review of travel documents, private booking accounts, payment credentials, or other prohibited sensitive information in either tier.
No guarantee from any airline, airport, taxi, hotel, map, payment app, restaurant, transit provider, government office, or other third party.

Orders And Payment

Basic payment is handled through Dodo Payments. Dodo shows the product, final total, supported payment methods, merchant information, and applicable terms before payment. This website does not collect card details. Dodo processes the payment but does not store or email the kit files.

There is no Plus application or payment channel. A return page, browser message, screenshot, or unsolicited email cannot create a Plus order.

Email Delivery

Once Dodo confirms a successful Basic payment, we will email a private download link to the address entered at checkout within 24 hours. Before paying, confirm that the email address is correct. Allow the full 24 hours, check the inbox and spam or junk folder, and then contact support from the same email if the delivery message has not arrived. Reaching a return page or seeing a browser message or screenshot does not prove payment or delivery.

If promised Basic files are missing or access does not work, follow the Refund and Delivery Policy.

Your Responsibilities

Dynamic information can change. Before travel and again before relying on the kit, recheck official sources, current schedules, app availability, payment acceptance, airport instructions, and details from your airline, hotel, transport or payment service, and local authorities.

You remain responsible for travel decisions, safety, documents, immigration status, bookings, payments, health needs, and compliance with local rules. Seek qualified or official help for urgent, legal, medical, immigration, banking, or safety matters.

Acceptable Use

Basic, Plus, and their files are licensed for the buyer's personal travel preparation. You may save and print them for that purpose. You may not resell, republish, redistribute, scrape, sublicense, or present the files as your own product without written permission.

No Third-Party Guarantees

Local rules, apps, routes, fares, schedules, procedures, and service availability may change after publication or delivery. Basic and Plus provide preparation and fallback information only. Neither tier guarantees that a third party will accept a payment method, follow a route, provide a service, remain open, or produce a specific travel outcome.

Refunds And Legal Rights

Cancellation, correction, and refund handling are described in the Refund and Delivery Policy and remain subject to the payment terms shown at checkout. These terms do not exclude, restrict, or replace any consumer right or remedy that applicable law makes mandatory.

Contact

Support requests can be sent to zihaoxie1217@gmail.com. Do not send sensitive travel, identity, medical, legal, banking, or account information.